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Contact Us

Phone Support

For security purposes, personal and confidential information should not be sent via the departmental links listed below.

Main line:

(321) 455-9400 (inside Brevard County)
(800) 662-5257 (toll free/outside Brevard County)

Mortgage Servicing

Phone: (321) 456-5438 |  Fax: (321) 349-0801

Phone Support

To report a lost or stolen Checkbook:
During business hours call (321) 455-9400 (option 0), or call 800-662-5257 toll-free if you are outside Brevard County.

Call us 24/7 to report a lost or stolen Visa Debit or Credit Card:
Call 321-455-9400 (option 2), or call 800-662-5257 toll-free if you are outside Brevard County.

You can now change your ATM/Debit Card PIN (Personal Identification Number):  Call 888-891-2435, enter your ATM/Debit Card number, then follow the instructions.

Add Launch Credit Union to your safe senders list to ensure that you continue to receive your e-statements and other important updates! 

    General Message: Comments and questions are welcome. Due to the nature of this communication channel, please do not include any sensitive information such as social security or account numbers in your message.

    Secure Message: To ensure the confidentiality and security of your account, existing members please sign into your digital banking account and send us a secure message by selecting "Message Center" under the Tools tab.

    All general and secure messages are responded to during regular business hours of 9:00 a.m. – 5:00 p.m. EST, Monday – Friday (excluding holidays).

    All fields are required

    * Field is required. Do not submit any sensitive information such as your account or Social Security number.

    Visit any branch location to open your account. For questions call 321-455-9400 (inside Brevard) or 800-662-5257 (outside Brevard).
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