For security purposes, personal and confidential information should not be sent via the departmental links listed below. Only general inquiries should be transmitted, as these links are not through a secure connection.
Main line (321) 455-9400
Toll-free (outside Brevard County) 800-662-5257
Audio Response System press 1
All debit/credit card inquiries press 2
To make a loan payment using a debit card press 3
Mortgage Department press 4
Loan Department press 5
Member Solutions Department press 6
Member Service Representative press 0
Business Services press 8
To report a lost or stolen Checkbook:
During business hours call (321) 455-9400 (option 0), or call 800-662-5257 toll-free if you are outside Brevard County.
Call us 24/7 to report a lost or stolen Visa Debit or Credit Card:
Call 321-455-9400 (option 2), or call 800-662-5257 toll-free if you are outside Brevard County.
You can now change your ATM/Debit Card PIN (Personal Identification Number): Call 888-891-2435, enter your ATM/Debit Card number, then follow the instructions.
Add Launch Credit Union to your safe senders list to ensure that you continue to receive your e-statements and other important updates! Launch CU will never ask you for your personal information in an update, and we do not sell mailing, telephone or email lists of our members. Your privacy is important to us!