Digital Services

Pay Your Bills The Easy Way

Save A Tree, Protect Your Identity

Why are eStatements a better alternative?

• They won’t get lost in the mail
• They can’t be stolen from your mailbox
• They are stored easily and securely online 
• You can view them several days earlier than mailed statements
• Only print them if you need them, so you’ll save trees!
• They’re free

How To Enroll In eStatements

1. Log in to Digital Banking
2. Select “eStatements and eDocs” from the Account dropdown menu
3. Under the Overview tab you will see a teal “Subscribe” button next to eStatements if you are not currently subscribed. Click the “Subscribe” button
4. A “Subscription Disclosure” will popup. Read the eStatement Agreement, then check the box next to “I agree”
5. On the same popup under “PDF Access Confirmation” you will need to open the PDF (1) to retrieve the 5 character code (2). Click “Open PDF”. A new window will open. Copy the 5 character code you see on the PDF. Go back to the previous window and paste the 5 character code you just copied. Click on the “Subscribe” button on the bottom right of the popup.
6. You will see a confirmation alert at the top of your screen. 
7. To verify you are enrolled in eStatements, you will now see a green “Subscribed” box stating you are receiving eStatements with a new teal “Unsubscribe” button. This means you are enrolled in eStatements. 

If you are not able to view PDF documents, Adobe Reader is available for most operating systems. You can download Adobe Reader for free.

Make Mobile Check Deposits Right From Your Phone

• Allows you to remotely deposit your checks without having to visit a branch or ATM

Process:

For your protection, we have updated the check endorsement instructions for making deposits through our mobile app. When you make mobile deposits, please follow these steps:

1. Read notice and click "Got it, Let's Go"
2. Select the account to use for your deposit.
3. Enter the amount.
4. Sign the back of your check and write, “For Mobile Deposit only at Launch CU” below your signature.
5. Take a photo of the front and back of your endorsed check.
6. Submit your deposit
7. Please keep your check for 30 days after depositing
8. Monitor your email for mobile deposit status updates

Limits:

• $5,000 per day
• $5,000 per week
• $10,000 per month

Tips:

• Photo must be taken in a well-lit room.
• Photo must be taken on a flat surface.
• Photo must be taken on a neutral background. Example: no verbiage or graphics around or behind the item.
• Brightness on phone needs to be turned up (from settings).
• Endorsement needs to be as follows in the designated endorsement area: member signature FIRST then BELOW the signature “For mobile deposit only at Launch CU".
• Penmanship needs to be clear and legible.
• Check needs to be in good condition. Example: Flat with no folds, waves or tears.
• Photo needs to be of good quality. Example: the item needs to be lined up in rectangle and must be in focus
• If you receive an error please look at these three things:

  · Limits

  · Endorsement Clarity

  · Lighting in the room

Refer to the Digital Banking User Guide for information on viewing the status of a deposit and the history of a deposit. 

Get Your Finances On The Right Track

If you have purchased Quicken™, you will be able to use it here. If not, click HERE to view the various versions of Quicken™ that you can purchase online.

Please note Launch CU interfaces with Quicken™, but does not provide technical support.

Quicken™ System Upgrade Instructions

As Launch CU completes system upgrades, you may need to modify your Quicken settings to ensure for a smooth transition of your data. Please reference the below instructions, based on your device.

Quicken Web Connect

1. Disconnect online banking connection for accounts connected to financial institution that is requesting this change.

a. Select Banking from the left column.

b. Click on the account you would like to disconnect, then click the Pencil Icon on the corner of that account box.

c. Click Edit Account Info.

d. Check the box next to Disconnect this Account on Save.

e. Click Save and Close.

f. Repeat steps for any additional accounts that apply.

2. Reconnect online banking connection for accounts that apply.

a. Download a Web Connect file (.qbo or .qfx) from your financial institution’s online banking site.

b. In QuickBooks Online, choose Banking from the left column.

c. Click File Upload in the upper-right side of the screen and use the upload dialog to locate the Web Connect file you downloaded in step a.

d. Choose the appropriate account from the drop-down menu under QuickBooks Account and then click Next.

Important: Do NOT choose “+Add New” in the drop-down menu unless you intend to add a new account to QuickBooks Online.

e. When the import is finished, click Let's go!

f. Review the For Review tab on the Banking page to view what was downloaded.

g. Click Next, and then click Done.

h. Repeat this step for each account that you have connected to this institution.