No More Stamps Or Writing Out Checks.
- Set up one time or recurring payments with your Launch CU checking account
- Set up bill reminders
- Set up e-bills
- View bill history
- Edit, add or delete payees as needed
Launch CU offers a range of digital services to keep you connected from almost anywhere and at any time. Our digital banking suite provides our members with easy to use, relevant products and services.
CardSwap is the one place to update your payment information for anywhere you pay—shopping sites, streaming services, online subscriptions, and more. All with one tap. No more worries about your autopay updates.
Getting started with CardSwap is simple. Log in to Digital Banking and click on “Services” in the left-hand menu. Then click on “CardSwap” and follow these steps:
The system will verify and update your payment information with the vendors automatically. You only have to enter vendor log-in information for the initial setup. Once you’ve set up a vendor, CardSwap will always remember it, unless you change your username or password.
You can access CardSwap under “Services” in the left-hand menu once you are logged into your Digital Banking account.
Yes, CardSwap can be accessed on your mobile app or desktop.
CardSwap is a free feature offered through Launch CU’s Digital Banking.
Enrolling in CardSwap is simple.
CardSwap currently partners with more than 60 vendors/services.
Swapping your card is quick, easy and painless.
Yes, CardSwap will only accept Launch personal debit or credit cards.
If you receive this message, an invalid expiration date, CVV code or zip code were entered and you will need to re-enter your card information.
If you are unable to remember the username or password for one or more of the vendors you are adding in CardSwap for the first time, you will need to visit the vendor’s site directly and follow the instructions for retrieving login information. Once you have the information, you can try adding the vendor again in CardSwap. If the vendor(s) has already been added to CardSwap and you are just trying to swap the card that is attached in CardSwap, you will not need your login information unless it changed since you first added the service. CardSwap stores the login information for each of the vendors you add so that you do not have to enter the information each time you use CardSwap.
There are some vendors, such as Netflix, with which you may have an online account but do not currently have an active membership or subscription. Since there is no membership or subscription for that vendor, there is no automatic payment associated. In order to add the vendor to CardSwap, you will need to login to your online account with that vendor and sign up for a membership or subscription. You can then select “Try again” in CardSwap to add the vendor.
Some vendors require you to accept terms and conditions before you can add them to CardSwap. You will need to log into your account with that vendor and accept their terms and conditions then go back to CardSwap and select “Try again.”
Some vendors that you have an account with may require you to set up account security like a security question and answer in order for CardSwap to access payment information. You will need to login to your account with that vendor to set up the necessary account security and then select “Try again” in CardSwap. Depending on the requirements from the vendor, you may need to re-enter your login information within CardSwap.
If your account with the vendor is locked for any reason, CardSwap cannot login to the platform to perform a card swap. You will need to contact the vendor directly to unlock the account then select “Try again” in CardSwap. If you had to make a change to your username or password, you will likely need to re-enter your login information in CardSwap.
Occasionally, some vendors will require you to reset your password before allowing CardSwap to access payment information. You will need to log into your account on the vendor’s site in order to reset your password. Once the password is reset, select “Try again” in CardSwap and enter the new login information.
Some of the vendors in CardSwap require you to log into your account directly with them and verify your personal information prior to allowing CardSwap access to your payment information. Once you verify your personal information on the vendor’s site, select “Try again” in CardSwap.
Many vendors can be billed through third-party billers such as iTunes. You will not need to add each of the vendors in CardSwap; you will only need to add the third-party vendor through which they are all billed, such as iTunes.
Some vendors require you to sign up or authorize online payments. You will need to log into your account through that vendor in order to activate online payments. Once that is complete, you can go back to CardSwap and select “Try again.”
Accounts must already be established directly with the vendor before adding them in CardSwap. If you already have an account, please verify your login credentials and try again. If you do not have an account with the vendor but would like one, please go directly to the vendor’s site to create an account. Once the account is created, you may add it in CardSwap.
Virginia is where the iTunes servers are located so you must allow iTunes to be accessed in Virginia in order to perform a card swap. Once you allow access, you will need to request that the swap be performed again. During the second authentication attempt, you may be asked to enter a security code, which will be received via email or SMS from iTunes.
Vendors such as Amazon, Uber, AirBnB, Venmo and iTunes may require you to enter a security code that will be sent via email or SMS directly from that vendor.
Direct Pay offers an easy and convenient interface that presents real-time payments and balances. Direct Pay provides Launch CU members with a single, elegant view of all of their bills, making it easy to track recently paid bills and upcoming bill due dates. Direct Pay comes equipped with all of the modern features online users have come to expect including push notifications, insights on spending, and real-time payments. Best of all, Direct Pay allows members to use their Launch CU debit card (or account number) to pay their bills.
Direct Pay is easy to set up within Digital Banking. All you have to do to get started with Direct Pay is search and select a company and follow the prompts for entering the online credentials for the merchant that you wish to pay. Direct Pay will sync the account with Launch CU in minutes.
Why are eStatements a better alternative?
When you sign into Digital Banking for the first time, you will have the option to enroll in eStatements. If you decline to enroll during the account creation process, you will be able to enroll in eStatements at any time during a future session. To enroll in eStatements follow the below instructions.
If you are not able to view PDF documents, Adobe Reader is available for most operating systems. You can download Adobe Reader for free. Click here for E-Statement Frequently Asked Questions
If you have purchased Quicken™, you will be able to use it here. If not, click HERE to view the various versions of Quicken™ that you can purchase online.
As Launch CU completes system upgrades, you may need to modify your Quicken settings to ensure for a smooth transition of your data. Please reference the below instructions, based on your device.
Visit our Privacy and Disclosures Page to view our agreements and disclosures for P2P, MoneyDesktop, Mobile Check Deposit, and E-Sign.
If you ever have questions about any of our products or services, give us a call at 321-455-9400 (inside Brevard) or 800-662-5257 (outside Brevard) or come visit us at any one of our convenient branch offices.