6 Steps to Keep Your Mobile Wallet Safe
Mobile wallets provide a convenient, safer way to pay online or in-store. When you add your credit or debit card to a payment app (Apple Pay, Google Pay, or Samsung Pay) it’s assigned a unique virtual account number that’s specific to your mobile wallet and device. When you complete a transaction using your mobile wallet, rather than the retailer receiving a 16-digit card number, they receive a randomly generated token. This token becomes useless after the transaction is complete. Additionally, your mobile wallet requires authentication before use – such as fingerprint, face scan, or passcode, which adds an extra layer of protection for customers and retailers.
Although mobile wallets are the more safe and secure option for payment, there is no such thing as 100% fraud-free. Since you are your best advocate when it comes to the safety of your mobile wallet, we’ll go over six steps you can take to keep your mobile wallet safe.
Key Points
- Secure your device with a strong passcode, fingerprint, or facial recognition.
- Avoid public Wi-Fi when accessing banking or sensitive financial information.
- Keep your device updated with the latest security and software updates.
- Monitor your accounts regularly and enable real-time fraud alerts.
1. Protect Your Smartphone or Watch
Have a password or biometric authentication on your devices. Passcodes, although sometimes annoying, can protect your email, contacts, photos, and banking information. Not a big passcode fan? Enable fingerprint scanning and facial recognition for safe and easy access to your device. Be sure to lock your phone when it’s not in use; we recommend setting your phone to lock after 2-3 minutes.
For more information, visit our blog: 8 Tips for Creating Account Passwords
2. Avoid Using Public Wi-Fi
Especially when trying to access sensitive data. If you can, avoid logging into digital banking on public Wi-Fi as your device is more vulnerable in this setting. Public Wi-Fi isn’t secure, creating the opportunity for thieves to access your information
For more information on online safety, visit our blog: How to Stay Safe While Working in Public Locations
3. Be Suspicious
Beware of malicious software. With many digital payment apps out there—only download apps from reputable companies. The best way to avoid suspicious malware is to stick with the selections available for your device. For example, Androids use apps from the Google Play Store, and iPhones use apps from the App Store. Launch currently uses Apple Pay, Google Pay, and Samsung Pay.
For more information on mobile wallets and digital payment apps, visit our blog: What Is a Mobile Wallet? A Beginner’s Guide
4. Be Vigilant
When using your smartphone, avoid clicking random links in texts or emails. The sender’s phone or email account could be compromised and send malicious links to you without their knowledge, giving scammers your sensitive information such as a password, username, bank account information, credit card details, etc.
For more information, visit our blog: How to Spot a Phishing Scam
5. Enable Your Phone’s Security
Updated your security features – this is the first line of defense between your information and hackers. Software updates may seem like a hassle, but they protect your device against dangerous malware.
For more information, visit our blog: Maximize Security on Devices
6. Keep an eye on Your Accounts
Just as you do when using checks and debit cards, watch your bank and credit card statements and immediately report any suspicious activity. As a reminder, Launch CU offers real-time fraud alerts. With fraud text alerts, you can help prevent fraudulent transactions from occurring on your Debit and Credit cards. Launch CU does not charge you for this service; however, you may incur messaging charges from your wireless carrier.
FAQs
Can smartwatch devices be vulnerable to security risks too?
Yes. Smartwatches connected to your phone can access sensitive information. Protect them with passcodes and keep their software updated just like your smartphone.
How can I protect my child’s smartphone from security risks?
Enable parental controls, monitor app downloads, set screen time limits, and talk to your child about online safety and phishing scams to help protect their device and information.
What should I do if I suspect my account has been compromised?
Immediately change your passwords, enable two-factor authentication if it’s not already active, and contact your financial institution. Monitoring your accounts closely can help prevent further unauthorized activity.


